May 2, 2014
What Lies Beneath: Listening for Values & Drivers
it’s essential for us to hear and understand what truly lies
beneath people's behaviors, concerns and decisions.
What are their triggers and hot buttons?
And how do
we uncover this information?
informative, interactive session you will learn proven methodology for listening and exploring others’ motivations and drivers to
better assess needs, circumvent possible resistance and to build stronger
from the Session
How to discover behavior triggers and hot buttons before tripping them
Methods to reroute a reaction by others into a positive action
A framework to help assess why people react as they do
Rozenfeld is the CEO of Incite International, an award-winning company providing organization development, facilitation, training and coaching
services to non-profit, corporate and government clients. Margarita is a
frequent speaker on topics of leadership, cross-cultural communication and
Her expertise has been featured on the Fox
Morning Show, Washington Business Journal, Washington Post and several
books on entrepreneurship and organizational effectiveness. Clients include Pew
Charitable Trusts, World Bank, Melwood, PricewaterhouseCoopers and
Department of Education.
launching her company in 2001 Margarita was a Management Consultant at Booz
Allen Hamilton. Margarita began her career at Chemonics International,
primarily managing USAID and World Bank-funded projects in Latin America and
Margarita holds degrees in International Affairs and
Spanish from James Madison University, a graduate certificate in Organization
Development from Georgetown University and training credentials from Coaches
If you have any difficulties registering, please just send an email to: firstname.lastname@example.org and indicate your plans (attend or not), and your name and organization as you wish it to be shown on your name badge at the meeting.